Associate Program Manager
eClerx
About this role
Job Description We are looking for an experienced APGM – Operations to lead BPM operations, with strong expertise in client delivery, operational metrics, cost management, people leadership, SLA governance, and continuous improvement . The ideal candidate should have experience managing 200 resources and be highly comfortable working with numbers, operational reports, dashboards, productivity metrics, financials, and performance analytics . Exposure to creative, graphic design, digital content,…
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