Swapiki

TL-CX-Backoffice Helpdesk

Cognizant

Company: CognizantLocation: Chennai, Tamil NaduCategory: IT Apply on the job site →

About this role

Job Summary This role focuses on delivering responsive and high quality backoffice helpdesk support for hi tech customers in a day shift work from office model. The talent will manage complex customer service requests and internal coordination using clear English communication to resolve issues efficiently. The role contributes to a reliable support environment that improves customer satisfaction and strengthens the company reputation in the global hi tech market. Responsibilities Handle backo…

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