Associate - Global Finance Application Support – ITSM (BA Support)
Trigent Software Private Limited
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About this role
Summary Handle the Run activity (enhancements and projects) on the IT systems used for the Trade Finance business line Provide level 1 & 2 technical support on applications in this perimeter. Works on alternative shifts (including morning from 04:30 AM to 01:30 PM IST, and evening from 11:00 AM to 09:00 PM IST night on call), assuring the first level of contact for incidents and demands of all applications and data in this perimeter. Close and strong relationship with HO teams for escalation a…
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