IPC ESaaS - Oracle Fusion - Finance Functional Consultant (Offshore)
Zensar Technologies
About this role
Description Key Responsibilities Triage, diagnose and resolve Financials incidents and service requests within agreed guardrails, using runbooks and the known-error database. Perform setup and reference-data corrections inside agreed guardrails; fulfil standard service requests. Triage interface failures and replay known-good classes for Financials-owned seams. Escalate to the L3 Module Lead within 30 minutes on P1 events, or wherever resolution falls outside L2 guardrails. Classify every ticke…
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